In order to preserve the sense of harmony and tranquility within our lovely salon, our stylists work to a precise schedule. Therefore, we kindly ask that you arrive to your appointment on time. Please phone the salon to advise of any problem that occurs resulting in delays. Should you be more than 15 minutes late your appointment will be rearranged.

All clients are entitled to a complimentary 15 minute consultation to discuss your needs and to assess any constraints that may make a service unsuitable. Should you wish for extra time, please let us know upon booking your appointment.

Should you need to bring a guest with you, please notify us prior to your appointment so we are able to ensure our relaxing waiting area is available and social distancing guidelines can be adhered to.




All online bookings require a 20% deposit along with new clients wanting to book a service of 2 hours or more. Any clients that have previously failed to attend an appointment or have had more than two late cancellations, will be required to pay a 50% deposit to secure their booking. Deposits can be paid via telephone or in the salon. 




We require 24 hours’ notice for all appointment cancellations. Any cancellations after this point will result in a 20% charge of the booked appointment, which will have to be paid before any further appointments are booked. If a deposit has been made this will be used towards the cancellation charge.